A guest's experience is tied to their expectations. Away Together provides a customizable communication based platform that is a perfect marriage of the two.
A guest's experience is tied to their expectations. Away Together provides a customizable communication based platform that is a perfect marriage of the two.
Built on a foundation of secure communication, one download allows for accommodations to communicate with their guests as well as guest to guest communication all while promoting all that the greater destination has to offer.
Easy access to the hotel facilities
The Unique Accommodation Identifier can be accessed by scanning a QR code or entered manually,
Connect with guests
Looking for a fourth for golf, or to share a ride somewhere, no problem. Once logged into a particular accommodation, guests can communicate amongst one another with security being a top priority.
Events, history, and heritage
Guests have access to all scheduled events. Your guests can also be notified, in real time, of any change with the push of a button, eliminating the need for paper under the doors. In addition, Away Together provides an opportunity to promote local holidays, historical or cultural events and locations to visitors.
In 2018, on a very much needed trip to the Caribbean, we found ourselves in the midst of a tropical storm. It was during that storm, that Away Together was created. We soon realized that there was no platform that allowed for safe communication between all of the interesting people we met on the trip. Away Together was born.
Away Together seeks to connect travelers not only to specific accommodations, but to the greater destination. From food and drink to history and heritage, we offer the ability to promote everything the local culture offers.
Our mission at Away Together is to provide technology that allows for efficient and safe communication performed in real time that enhances the guest experience.
In 2018, on a very much needed trip to the Caribbean, we found ourselves in the midst of a tropical storm. It was during that storm, that Away Together was created. We soon realized that there was no platform that allowed for safe communication between all of the interesting people we met on the trip. Away Together was born.
Away Together seeks to connect travelers not only to specific accommodations, but to the greater destination. From food and drink to history and heritage, we offer the ability to promote everything the local culture offers.
Our mission at Away Together is to provide technology that allows for efficient and safe communication performed in real time that enhances the guest experience.
With partners located across the world, we offer access anytime, anywhere.
One simple download can be the key to the accommodation and the destination as a whole. Available today on any device.
If you have a question not addressed below please reach out to our team.
The staffing at the hotel I manage is limited, how can you make their jobs more efficient?
We offer one-way notifications from the accommodation to the guest. If the staff needs to communicate something it is as easy as sending a text message or an email. Conversely, guests need to use traditional methods to contact the staff. This way your staff is not constantly on a phone or computer looking for messages. Also, this eliminates the expensive, cumbersome, and time consuming mission of delivering notes under doors and dealing with guest complaints that they weren't informed.
I manage a hotel with multiple restaurants that feature rotating menus. Can we display different menus at multiple locations on different calendar days?
Absolutely! Once your accommodation is uploaded with all of your dining options (at no extra charge, you have complete back-end control of offering rotating menus for specific calendar days or offering any special features for one specific day. The best part, any change(s) sends out a notification to your guests eliminating chalk boards and the need to deliver notes to every room.
I am planning an individual event, can we use the features of Away Together to communicate with our attendees?
Absolutely, we can assign a QR code and/or manual Unique Identifier for you to communicate with your participants.
How do I know who my guests are communicating with?
By downloading the Away Together app, your guest will be prompted to scan a QR code or enter a manual code. This identifier logs them into a specific accommodation. No one will have access to the messaging component of Away Together outside of this environment. Guests are also geo-fenced to the location. Once a guest leaves the geographical area they will lose the ability to communicate with guests on site.
Our guests want to see what is going on, but otherwise just want to read a book on the beach, can they do that?
Yes! Simply have the guest go into the settings menu and toggle on/off what ever features they will utilize.
We have guests that are on extended holiday and their service stopped, what happened?
As an added security feature the messaging component expires after 10 days. If guests are on an extended stay, simply have them scan the QR code or re-enter the identifier code and they will be back up and running.
The hotel I own is relatively small and our budget is limited, how does your pricing work?
We primarily operate as a monthly subscription based on the size of your accommodation. Please contact us so we can discuss what pricing and payment options work best for you.
Does it cost anything for the guest to use the application?
No, Away Together is absolutely free to the guest.
Follow and share our story on social media while enjoying regular updates on how Away Together is adding to the guest experience!
john@myawaytogether.com
+1-814-490-4905
Erie, Pa USA
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